#31DaysofBiz | Leslie’s Laundry Care

About the Biz

Charlotte Business Resources  presented insight and competitive advantages to increase revenue for Leslie’s Laundry Care

Get to Know: Leslie’s Laundry Care

Leslie’s Laundry Care’s mission is to provide mobile laundry and dry cleaning services at an affordable price right to your doorstep. We service Charlotte and surrounding areas including Fort Mill and Rock Hill, SC.

As a business owner, what resource organizations have helped you along the way, and how?

SCORE was a great program, providing Leslie’s Laundry Care with three different mentors, from three different backgrounds, at no cost. They presented insight and competitive advantages to increase revenue. Also, the Small Business Program at Central Piedmont offers free courses for business owners online and in class.

What has been the biggest lesson learned during your entrepreneurial journey, and how have you used that to grow your business?

The biggest lesson learned was creating a team to be more efficient. I’ve used my team to grow my business by delegating responsibilities, such as drivers who pick-up and deliver laundry.

 

Leslie’s Laundry Care service feels unique in running a business in Charlotte

 

Can you tell our readers a little more about what makes Leslie’s Laundry Care service unique to other services like it?

Leslie’s Laundry Care is unique because we create an authentic experience for our customer by washing laundry ourselves. For example, if we see a missing button on a shirt, we will reach out to the customer for repair. Leslie’s Laundry Care also provides direct access to the owner via call, text or email.

What is a unique challenge your team faces on a daily basis? How do you overcome those challenges?

Finding customers; I’ve overcome this challenge by posting once a day on social media platforms, which produces at least three customers a day.

What is your favorite thing about running a business in Charlotte?

My favorite thing about owning a business in Charlotte is the many networking events where you can meet people to create relationships.

 

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