Minority, Women, and
Small Business Enterprises

Download Annual Report FY 2021

$188,816,194

TOTAL MWSBE SPEND

From our

City Manager

The City of Charlotte continues to place diversity, equity, and inclusion at the forefront of all that we do. It is extremely important that the residents of Charlotte feel included and respected in their city. Prioritizing diversity, equity, and inclusion is pivotal to our success as a city, and this remains a priority through our Charlotte Business Inclusion program (CBI). 

CBI assists minority, women-owned, and small business enterprises (MWSBEs) by connecting them with city contract opportunities that will aid in their continued growth. The program also supports MWSBEs in multiple ways throughout the year to ensure they are receiving fair and equal opportunities. CBI is an asset to our city as we continue to push towards our goals. 

This fiscal year, CBI exemplified their dedication to diversity, equity, and inclusion with continued progress. Some of the most notable highlights from the program in FY2021 include: 

      • A 15% increase in spending with MWSBEs from the previous year during the COVID-19 pandemic
      • A 38% increase in spending with minority business enterprises
      • Spending of over $1 million with 12 MBE firms during FY2021

I am proud of the CBI program and of everyone who works tirelessly to uphold the program’s high standard of success. The 2021 CBI Annual Report will give even more insight into the program’s accomplishments throughout the past fiscal year.

Marcus D. Jones,

City Manager Charlotte, North Carolina

FY2021
$188,816,194

PRIME SPEND

$111,196,569

SUBCONTRACTOR SPEND

$77,619,625

Pushing the Limits

Advancing economic opportunity for City certified firms. 

    • The Charlotte Business INClusion program seeks to enhance competition and participation of small, minority, and women-owned firms in city contracting and to promote economic growth and opportunities in the City of Charlotte.
    • The program actively champions for inclusion and seeks to enhance equity in contracting and does not discriminate.

Of the 193 new vendors in FY21, 170 were minority business enterprises

15.40%

Increase in Citywide Spend 2020 - 2021

17.58%

Increase in Spend to Certified Prime Contractors

Work Categories

In FY2021, significant triumphs were made in the work category spend.

In the thick of the COVID-19 pandemic, the city proudly pushed out money to continue growing the Construction industry by 7%. Most significantly, the spend on Hispanic/Latino Professional Services category increased greatly by 574%.

GREETINGS,

I am pleased to present the Charlotte Business INClusion (CBI) Fiscal Year 2021 Annual Report. CBI is a program within the Department of General Services that plays the lead role in ensuring the city meets its goals for equity and inclusion of minority, women, and small business enterprises (MWSBE) through its contracting opportunities.

The City of Charlotte spends millions of dollars annually on contracts for goods and services. By increasing the participation of MWSBEs in the contracting process, CBI is creating economic opportunity and promoting wealth equity. We are dedicated to administering a program for the City of Charlotte that will progress us towards our goal of becoming a national model.

In 2021, the COVID-19 pandemic continued to present challenges for both our organization and the businesses we partner with. Despite these headwinds, during the past fiscal year we are proud to have again increased the number of MWSBE businesses certified to compete for city contracts, as well as the amount of money the city spends with these businesses.

Our team will continue to collaborate with our passionate and equally committed elected officials, administrators, staff, policymakers, professional associations, and business owners. Together we are building an environment where MWSBE businesses can thrive and compete with confidence, knowing that they have equal opportunities for success in our great city.

Steven Coker,

Charlotte Business INClusion Program Manager

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REACHING NEW HEIGHTS

Working Together for Fair Opportunities

The success of our MWSBEs is essential to providing jobs, promoting economic growth, diversifying our economy, and reaching our goals as a city.​

GREETINGS,

I am pleased to present the Charlotte Business INClusion (CBI) Fiscal Year 2021 Annual Report. CBI is a program within the Department of General Services that plays the lead role in ensuring the city meets its goals for equity and inclusion of minority, women, and small business enterprises (MWSBE) through its contracting opportunities.

The City of Charlotte spends millions of dollars annually on contracts for goods and services. By increasing the participation of MWSBEs in the contracting process, CBI is creating economic opportunity and promoting wealth equity. We are dedicated to administering a program for the City of Charlotte that will progress us towards our goal of becoming a national model.

In 2021, the COVID-19 pandemic continued to present challenges for both our organization and the businesses we partner with. Despite these headwinds, during the past fiscal year we are proud to have again increased the number of MWSBE businesses certified to compete for city contracts, as well as the amount of money the city spends with these businesses.

Our team will continue to collaborate with our passionate and equally committed elected officials, administrators, staff, policymakers, professional associations, and business owners. Together we are building an environment where MWSBE businesses can thrive and compete with confidence, knowing that they have equal opportunities for success in our great city.

Steven Coker,

Charlotte Business INClusion Program Manager

Click the Logo to Learn More About Charlotte Business Inclusion!

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CONTRACTING OPPORTUNITIES WITH THE CITY

EarlyBird, the City of Charlotte’s Business Opportunities Pipeline, saw significant growth since its launch in FY19. This interactive tool features a comprehensive list of opportunities for enterprises to find and follow future procurement projects. With this site, the accessibility of government contracts to business owners in the city greatly increased.

 

PAGE ENGAGEMENT METRICS:

Pages per session increased by 11% (2.85 to 3.17)
Avg. session duration increased by 31% (2:09 to 2:48)

 

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In May 2021, the City of Charlotte and Mecklenburg County hosted the 11th Annual Crowns of Enterprise Awards. These honors
recognize MWSBEs that have shown exemplary services, leadership, and sound business strategies, leaving positive impacts on the community.

Erika Troutman, Small Business Enterprise of the Year

Erika Troutman is the owner of 1202 Beatties Ford LLC, an organization whose mission it is to dismantle the systemic oppression by its root, built on a foundation of trust spanning many industries.

Lorie Spratley, Minority Business Enterprise of the Year

For more than 27 years, R. J. Leeper Construction has completed construction projects totaling more than $700 million in our core markets of commercial, education, health care and multi-family construction.

Jennifer Moxley, Woman Business Enterprise of the Year

Jennifer Moxley, CEO and Social Entrepreneur of Sunshine Media Network is a Storymaker. Her company uplifts and amplifies women and minority entrepreneurs and experts.

Tamera Green, Prime Contractor of the Year

A respected industry veteran Tamera Green founded VIRIDIAN Marketing in 2012. Green is recognized for her key role in bringing the Carolina Panthers NFL franchise to Charlotte, in addition to her expertise in NASCAR partnership marketing.

Lissette Velez, Diversity Advocate of the Year

Lissette Velez, Executive Director of the Hispanic Contractors Association of the Carolinas (HCAC), is also the CEO and owner of Velez Strategies, a bilingual consulting firm specializing in diversity and inclusion.

WFAE 90.7, Media Outlet of the Year

WFAE is a multimedia news organization with more than 320,000 monthly listeners and 200,000 monthly readers. WFAE offers an award-winning mix of local, national and international news and entertainment.

 

Click the Logo to Learn More About Crowns of Enterprise!

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Accelerate. Motivate. Propel.

AMP Up! Charlotte is a program designed to prepare minority business owners for growth and expansion to increase business revenue, create jobs, and positively impact the community. As a participant in the seven-month, bi-weekly course, minority business owners receive targeted training, as well as business development and mentoring services to propel their enterprise forward.

CLASS OF 2021
  • JULIO BARRIGA, AGUA SOURCE LLC
  • VERITA LINDO, ANNEES ALL THINGS SENIOR
  • SAKIB KADAK, AXIOM PATH INC.
  • MARVIN TYLER, BENET ELECTRICAL
  • MIGUEL AVILA, DAILY VIEW POOLS, LLC
  • TIFFANI SIMS, DIVERSITY TALENT SCOUTS
  • DAVID HANDS, HANDS LAW OFFICE, PLLC
  • ZULEHKAH CLARK, HARPERS HERBALS
  • DAMIAN JOHNSON, MANDEVILLE INGLESIDE, LLC
  • CECILE WHITE, MR. REFURBISHER INC.
  • JASON STOKES, PLECCO TECHNOLOGIES, INC.
  • LAKASHANNA CORPENING, PURE PRISTINE CLEANING LLC
  • ERIC HALILI III, REBRAND MEDIA
  • RAYMOND JORDAN, SPIKES OUT TREE CARE
  • NATHANIAL FORD, SUBURBAN SANITATION
  • TICORA DAVIS, THE CREATOR’S LAW FIRM

Click the Logo to Learn More About AMP Up!

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CITY CERTIFIED MWSBEs

In FY2021 we saw tremendous progress in these areas.

In FY2021 we certified 193 new vendors, 170 were minority business enterprises.

FY2021
VENDOR
ETHNICITY
  • 743AFRICAN AMERICAN
  • 54ASIAN AMERICAN
  • 134HISPANIC / LATINO
  • 450CAUCASIAN
  • 19NATIVE AMERICAN

TOTAL SPEND BY CERTIFICATION

88% $63,309,383
MBE
100% $72,238,278
WBE
74% $53,268,533
SBE

TOTAL SPEND BY ETHNICITY

FY2021 SUCCESS STORIES

Our goal is to foster an inclusive city contracting environment.

Together, we are building an environment where MWSBE businesses can thrive and compete with confidence.

GET CERTIFIED

The Charlotte Business Inclusion Program seeks to enhance competition and participation of MWSBE owned firms in contracting opportunities and promote economic growth and development in The City Of Charlotte.

GET INVOLVED

MWSBEs are major contributors to our state and local economies.

The success of local MWSBEs is essential to providing jobs, promoting economic growth, diversifying our economy, and reaching our goals as a city.